1. Introduction 1.1 These terms and conditions and the documents referred to below (the = "Terms") apply to the use of the website www.betninja.com (the "Website", =E2=80=9CCasino=E2= =80=9D, =E2=80=9CWe=E2=80=9D, =E2=80=9CUs=E2=80=9D, =E2=80=9COurs=E2=80=9D) and its related or connected services (collectively, the "Service").
1.2 You should carefully review these Terms as they contain important in= formation concerning your rights and obligations concerning the use of the Website an= d form a binding legal agreement between you - our customer (the "Customer") and us.= By accessing this Website and/or using the Service, you, whether you are a gue= st or a registered user with an account (=E2=80=9CAccount=E2=80=9D), agree to be bo= und by these Terms, together with any amendments, which may be published from time to time. If you do no= t accept these Terms, you should refrain from accessing the Service and using the We= bsite.
2. General Terms
2.1 We reserve the right to revise and amend the Terms (including any do= cuments referred to and linked to below) at any time. You should visit this page periodicall= y to review the Terms and Conditions. Amendments will be binding and effective immediately = upon publication on this Website. If you object to any such changes, you must im= mediately stop using the Service. Your continued use of the Website following such pu= blication will indicate your agreement to be bound by the Terms as amended. Any bets not s= ettled prior to the changed Terms taking effect will be subject to the pre-existin= g Terms.
2.2 The Terms are published in numerous languages for the ease of unders= tanding for players. The English version of these terms and conditions is the optimal v= ersion that will be applied in all circumstances. In any case of discrepancy with respect to= a translation of any kind, the English version of these Terms and Conditio= ns are final and are the legal version to be applied.
3. Who Can Play
3.1 You acknowledge that at all times when accessing the Website and usi= ng the Service:
4. Restricted Use
4.1 You must not use the Service:
4.2 You cannot sell or transfer your account to third parties, nor can y= ou acquire a player account from a third party.
4.3 You may not, in any manner, transfer funds between player accounts. 4.4 We may immediately terminate your Account upon written notice to you= if you use the Service for unauthorised purposes. We may also take legal action against yo= u for doing so in certain circumstances.
4.5 Participation in our casino is strictly for leisure and entertainmen= t purposes. If it is determined that a player is engaging in gameplay for a= ny other purposes, including but not limited to professional gambling, fina= ncial gain, or exploiting the system, we reserve the right to confiscate an= y winnings and terminate the player's account. All decisions made by the ca= sino in this regard are final and binding.
4.6 Employees of Company, its licensees, distributors, wholesalers, subs= idiaries, advertising, promotional or other agencies, media partners, contractors, retailers and m= embers of the immediate families of each are NOT allowed to use the Service for real = money without prior consent from the Company Director or CEO. Should such activit= y be discovered, the account(s) will be immediately terminated and all bonuses/w= innings will be forfeited.
5. Registration
5.1 You agree that at all times when using the Service:
6. Your Account
6.1 Accounts could use several currencies, in this case all Account bala= nces and transactions appear in the currency used for the transaction.
6.2 We do not give credit for the use of the Service.
6.3 We may close or suspend an Account if you are not or we reasonably b= elieve that you are not complying with these Terms, or to ensure the integrity or fairness of t= he Service or if we have other reasonable grounds to do so. We may not always be able to giv= e you prior notice. If we close or suspend your Account due to you not complying with t= hese Terms, we may cancel and/or void any of your bets and withhold any money in your a= ccount (including the deposit).
6.4 We reserve the right to close or suspend any Account without prior n= otice and return all funds. Contractual obligations already matured will however be honoured. 6.5 We reserve the right to refuse, restrict, cancel or limit any wager = at any time for whatever reason, including any bet perceived to be placed in a fraudulent m= anner in order to circumvent our betting limits and/ or our system regulations.
6.6 If any amount is mistakenly credited to your Account it remains our = property and when we become aware of any such mistake, we shall notify you and the amount wil= l be withdrawn from your Account.
6.7 If, for any reason, your Account goes overdrawn, you shall be in deb= t to us for the amount overdrawn.
6.8 You must inform us as soon as you become aware of any errors with re= spect to your Account.
6.9 Please remember that betting is purely for entertainment and pleasur= e and you should stop as soon as it stops being fun. Absolutely do not bet anything you can= =E2=80=99t afford to lose. If you feel that you may have lost control of your gambling, we offer a sel= f-exclusion option. Just send a message to our Customer Support Department = using your Registered Email Address that you wish to SELF-EXCLUDE and this = request will take effect within 24 hours from the moment of its receipt. In this case your account will be dis= abled until your further notice, and you won=E2=80=99t be able to login to it.
6.10 You cannot transfer, sell, or pledge Your Account to another person= . This prohibition includes the transfer of any assets of value of any kind, including but not= limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in co= nnection with these assets, legal, commercial or otherwise. The prohibition on said trans= fers also includes however is not limited to the encumbrance, pledging, assigning, us= ufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fidu= ciary or any other third party, company, natural or legal individual, foundation and/or = association in any way shape or form.
6.11 Should you wish to close your account with us, please send an email= from your Registered Email Address to our Customer Support Department via the links o= n the Website.
7. Dormant Accounts
7.1 We will charge you a fee of =E2=82=AC/$5 (or currency equivalent) pe= r calendar month (Dormant Account Fee) if:
7.2 You will be notified by email that we will start charging you the fe= es on the eleventh (11) month of inactivity and you will always have the option to log in and withd= raw your funds.
7.3 The Dormant Account Fee will be withdrawn from your Account on a mon= thly basis to the extent that your Account remains in credit and only for the period duri= ng which there remains inactive after the initial twelve (12) month period has passed. If = the Dormant Account Fee is due to be withdrawn from your Account and the balance of you= r Account is less than =E2=82=AC/$5 (or equivalent currency), the Dormant Account Fee= shall comprise the remaining funds in your Account. The deductions may be viewed in the Cashie= r under "History".
7.4 The Dormant Account Fee shall cease should you reactivate your Accou= nt but the fees already deducted will not be reimbursed. You can reactivate your account by= making one or more bets or transactions including a valid deposit or withdrawal.
8. Accepted Currencies
8.1 We accept payments made in the following currencies: EUR, USD
9. Fees and Taxes
9.1 You are fully responsible for paying all fees and taxes applied to y= our winnings according to the laws of the jurisdiction of your residence. If user made deposit and= do not place any bets, we reserve the right to cover our fees in case user make withdraw= al.
9.2 We do not charge players any transactional fees, such as charges for= deposits or withdrawals. However, it is the player=E2=80=99s responsibility to check wi= th their bank and/or other payment service provider as to whether they levy any such charges. De= pending on your chosen player currency a conversion fee might apply when a = deposit or withdrawal is made.
10. Deposit
10.1 Betninja offers a variety of payment methods which include VISA and= Mastercard credit and debit cards, as well as different e-wallets. Please contact our support= team at [email protected] to inquire about the payment methods which are most favou= rable for your country of residence.
10.2 The minimum amount of deposit is =E2=82=AC/$20 or the equivalent am= ount in any other of our other supported currencies. The maximum amount of deposit depends on the pa= yment method you decide to use.
10.3 We do not accept third party payments. All deposits should be made = from a bank account or payment system or credit and debit cards that is registered in your own = name. If we determine during the security checks that you have violated this condition = then your winnings will be confiscated and original deposit returned to the owner of = the payment account, also we are not responsible for the lost funds deposited from thir= d party accounts.
10.4 All deposits need to be wagered 1x before withdrawal.
10.5 You agree to fully pay any and all payments and charges that are le= vied by your bank or other payment providers in connection with your use of the Service. You fur= ther agree not to make any charge-backs or renounce or cancel or otherwise reverse any= of your deposits, and in any such event you will refund and compensate us for such = unpaid deposits including any expenses incurred by us in the process of collecting= your deposit, and you agree that any winnings from wagers utilising those charged back fu= nds will be forfeited. You acknowledge and agree that your player account is not a bank= account and is therefore not guaranteed, insured or otherwise protected by any deposit = or banking insurance system or by any other similar insurance system of any other juri= sdiction, including but not limited to your local jurisdiction. Furthermore, the play= er account does not bear interest on any of the funds held in it.
10.6 If you decide to accept any of our promotional or bonus offer by en= tering a bonus code during deposit, you agree to the Bonus Terms and Conditions and terms of ea= ch specific bonus.
10.7 Funds originating from criminal and/or illegal and/or unauthorized = activities must not be deposited with us.
10.8 If you deposit using your credit card, it is recommended that you r= etain a copy of Transaction Records and a copy of these Terms.
10.9 Internet Gambling may be illegal in the jurisdiction in which you a= re located; if so, you are not authorized to use your payment card to deposit on this site. It is your= responsibility to know the laws concerning online gambling in your country of domicile.
11. Withdrawal
11.1 The minimal amount for withdrawal is =E2=82=AC/$100 or the equivale= nt amount in any other of our other supported currencies. The maximum amount for withdrawal depends o= n the payment method you decide to use. If the requested amount of withdrawal exc= eeds the limit of a particular payment system, the amount will be withdrawn in insta= lments. Your withdrawals will be processed as soon as possible, however, please keep in = mind that some payment options take up to five (5) banking days to process the withdr= awal request.
11.2 The maximum withdrawal amount processed to a player is =E2=82=AC/$4= ,000 or currency equivalent daily, =E2=82=AC/$16,000 or currency equivalent weekly and =E2= =82=AC/$50,000 or currency equivalent monthly, unless otherwise specified in the promotional Terms and= Conditions, where exceptions can be made to players with a higher VIP status. All progr= essive jackpots wins will be paid in full.
11.3 For players with an active self-exclusion period, the following max= imum withdrawal limits are available: =E2=82=AC/$4,000 or currency equivalent daily, =E2=82=AC/$16= ,000 or currency equivalent weekly and =E2=82=AC/$50,000 or currency equivalent monthly. These limits w= ill also apply to inactive accounts. An account is considered inactive when not being used fo= r making deposits, playing or making bets, or when it's inactive due to any other re= asons for one (1) month.
11.4 The maximum cumulative profit on all Casino Games (excluding any pr= ogressive jackpot wins) within any 24-hour rolling period is capped as foll= ows: EUR 100,000 (or currency equivalent) for VIP users, EUR 25,000 (or cur= rency equivalent) for medium-tier users, and EUR 5,000 (or currency equival= ent) for standard users. If a bet or wager results in profits exceeding the= se limits within the 24-hour period, payouts will be restricted to the resp= ective caps. Any profits exceeding these limits may be voided at our discre= tion.
11.5 We reserve the right to request photo ID, address confirmation or p= erform additional verification procedures (request your selfie, arrange a verification call b= y Skype etc.) for the purpose of identity verification prior to granting any withdrawals from= your Account. We also reserve our rights to perform identity verification at any time dur= ing the lifetime of your relationship with us.
11.6 All withdrawals can only be processed with the original payment met= hod used to fund your Account. Only when the payment method is not available as a withdrawal= option, we may, and always at our own discretion, allow you to withdraw to a paymen= t method from which your original deposit did not originate. This will always be sub= ject to additional security checks.
11.7 If you have deposited via credit or debit card and the amount of wi= thdrawal is equal or smaller to the one deposited, we reserve the right to pay the withdrawal am= ount back to the credit or debit card. If the amount exceeds the one deposited, the amou= nt in excess will be paid via one of the alternative payment methods. The Casino reserve= s the right to check your identity prior to processing payouts and to hold withdrawals for= the time needed to check your identity. In case you provide false Personal Data, the= withdrawal can be refused and the Account terminated, of which you will be informed by= email.
11.8 Should you wish to withdraw funds but your account is either inacce= ssible, dormant, locked or closed, please contact our support team at [email protected].
11.9 Please note that we cannot guarantee successful processing of withd= rawals or refunds in the event if you breach the Restricted use policy stated in Clauses 3.3 and= 4.
12. Payment Transactions and Processors
12.1 You are fully responsible for paying all monies owed to us. You mus= t make all payments to us in good faith and not attempt to reverse a payment made or take any a= ction which will cause such payment to be reversed by a third party in order to avoid a= liability legitimately incurred. You will reimburse us for any charge-backs, denial o= r reversal of payment you make and any loss suffered by us as a consequence thereof. We r= eserve the right to also impose an administration fee of =E2=82=AC/$50, or currency eq= uivalent per chargeback, denial or reversal of payment you make.
12.2 We reserve the right to use third party electronic payment processo= rs and or merchant banks to process payments made by you and you agree to be bound by their te= rms and conditions providing they are made aware to you and those terms do not conf= lict with these Terms.
12.3 All transactions made on our site might be checked to prevent money= laundering or terrorism financing activity. Suspicious transactions will be reported to t= he relevant authority.
13. Errors
13.1 In the event of an error or malfunction of our system or processes,= all bets are rendered void. You are under an obligation to inform us immediately as soon as you b= ecome aware of any error with the Service. In the event of communication or system erro= rs or bugs or viruses occurring in connection with the Service and/or payments made to yo= u as a result of a defect or error in the Service, we will not be liable to you or to any= third party for any direct or indirect costs, expenses, losses or claims arising or resulting f= rom such errors, and we reserve the right to void all games/bets in question and take any ot= her action to correct such errors.
13.2 We make every effort to ensure that we do not make errors in postin= g bookmaker lines. However, if as a result of human error or system problems a bet is accepted= at an odd that is: materially different from those available in the general market at= the time the bet was made; or clearly incorrect given the chance of the event occurring at t= he time the bet was made then we reserve the right to cancel or void that w= ager, or to cancel or void a wager made after an event has started.
13.3 We have the right to recover from you any amount overpaid and to ad= just your Account to rectify any mistake. An example of such a mistake might be where a price= is incorrect or where we enter a result of an event incorrectly. If there are insufficie= nt funds in your Account, we may demand that you pay us the relevant outstanding amount rela= ting to any erroneous bets or wagers. Accordingly, we reserve the right to cancel, = reduce or delete any pending plays, whether placed with funds resulting from the erro= r or not.
14. Bonus Terms and Conditions
14.1 These Bonus Terms and Conditions apply to all promotions and campai= gns offered by Betninja from time to time and form part of the General Terms and Condition= s. Promotions will also have specific terms applicable to them stated within t= he offer.
14.2 Bonus play can begin only when your Real Money is depleted. If you = make a Real Money withdrawal before you have completed your Bonus wagering the remaining Bonu= s will be forfeit.
14.3 The maximum wager when a Bonus is pending, or actively being turned= over is 5=E2=82=AC/$ or currency equivalent. This includes Bonus Buy and G= amble Features to multiply the total prize, where the total cost of the pur= chase is applicable. You may lose your winnings if you do not follow this r= ule.
14.4 A Bonus is only valid once per Account/household/IP address. Unless= stated otherwise, you must deposit at least =E2=82=AC/$20 or currency equivalent and play =E2= =82=AC/$20 or currency equivalent in order to qualify for a Deposit Bonus.
14.5 Bonus money will expire 30 days after being awarded to you, unless = stated otherwise in a promotional offer.
14.6 A Free Spin is Game specific and cannot be transferred. Free Spins = that remain unclaimed will be forfeited after 7 days, unless stated otherwise in a promotional of= fer.
14.7 Free Spins that are offered as reward in a Deposit Bonus will be cr= edited after a player has wagered a minimum of 20 =E2=82=AC/$ or currency equivalent on slots in = the Casino, unless stated otherwise. Free spins that do not require a Deposit to trigger are o= nly available if you have made a Deposit at least once over a selected period of time.
14.8 You must not engage in any activity which is intended to take unfai= r advantage of a Bonus. Betninja reserves the right to withdraw the availability of any Prom= otion and void any wager funded by the Bonus and remove any winnings from such wager at an= y time and at Betninjas=E2=80=99s sole and absolute discretion.
14.9 If we have reasonable grounds to suspect that a Bonus is being clai= med by or for the benefit of the same person more than once or by a group of people acting in= concert then it may withdraw the availability of any Bonus or all Bonuses to that c= ustomer or group of customers and/or void any wager funded by the Bonus and remove any winnings from such wager.
14.10 Delaying the playing of a game round until after the wagering requ= irement for an active bonus has been met, until new funds have been deposited or until an active = bonus has been forfeited, is considered a manipulation of bonus functionality and is = a prohibited practice.
14.11 Bonus codes used during registration that grant free spins on depo= sit are subject to a maximum bonus-winnings cap of =E2=82=AC/$1,000 or curr= ency equivalent. The general terms and conditions apply to all other bonus-= related rules.
15. Wagering Requirements
15.1 If you are eligible for a Bonus (for example, a login Bonus of 10$/= =E2=82=AC or a Deposit Bonus of 100% up to a certain amount) wagering requirements will apply before you ca= n make any withdrawals.
15.2 Unless otherwise stated, all Bonuses have a minimum wagering requir= ement of at least x40. This means that the Bonus must be staked 40 times be= fore any potential Winnings are converted into Real Money.
15.3 Within the Cashier you can see how much you have wagered and how mu= ch you have left to wager before your winnings turn into Real Money.
15.4 When claiming a casino bonus, any available Cash Balance on your Pl= ayer Account will be used to wager first. Bonus Funds are used once your Cash Balance reaches ze= ro or is insufficient to meet the stake.
15.5 All Winnings from Free spins are considered to be Bonus money, ther= efore need to be wagered 40 x on slots before withdrawal is possible. Winnings will be conve= rted to Real Money only after the Bonus wagering requirements are met, unless stated oth= erwise in a promotional offer.
15.6 Casino Games are contributing towards the wager requirement as foll= owing:
16. Excluded Games from Bonus Play
16.1 The following games are excluded from bonus play, unless stated oth= erwise in a promotional offer. Other Games may be excluded from time to time.
Aviator, Aztec Idols, Blood Suckers, Book of 99, Castle Builder 2, Dead = Or Alive, Deck The Halls, Fly X, Fly X: Cash Booster, Football Champions Cu= p, Jackpot 6000, Jacks or better Double Up, Jungle Gorilla, Golden Hook, Le= Kaffee Bar, Lucky Riches: Hyperspins, Magic of Sahara, Reactoonz, Reactoon= z 2, Retro Reel - Extreme Heat, Scrooge, Secrets Of Christmas, Spaceman, St= eam Tower, Tomb Raider: Secret of the Sword, Untamed: Giant Panda, Vampire:= The Masquerade - Las Vegas, Wild Swarm, Big Bass Crash, Cluster Buck, More= Unusual Supects, Unusual Catch, Unusual Suspects, Unusual Suspects: Cartel= Cash, Squealin' Riches, Temple of Lunaris, Chicken Road, Chicken Road Vega= s, Chicken Road 2, Forest Arrow, Plinko 1000, Plinko Aztec, Jogo Do Bicho, = Squid Game, Twist, Twist X-mas.
17. Communications and Notices
17.1 All communications and notices to be given under these Terms by you= to us shall be sent using a Customer Support form on the Website.
17.2 All communications and notices to be given under these Terms by us = to you shall, unless otherwise specified in these Terms, be either posted on the Website and/or = sent to the Registered Email Address we hold on our system for the relevant Customer. T= he method of such communication shall be in our sole and exclusive discretion.
17.3 All communications and notices to be given under these Terms by eit= her you or us shall be in writing in the English language and must be given to and from the Reg= istered Email Address in your Account.
17.4 From time to time, we may contact you by email for the purpose of o= ffering you information about betting, unique promotional offerings, and other informat= ion from betninja.com. You agree to receive such emails when you agree to these Term= s when registering at the Website. You can choose to opt out of receiving such pro= motional offerings from us at any time by submitting a request to the Customer Suppo= rt.
18. Matters Beyond Our Control
18.1 We cannot be held liable for any failure or delay in providing the = Service due to an event of Force Majeure which could reasonably be considered to be outside our con= trol despite our execution of reasonable preventative measures such as: an act of God; t= rade or labour dispute; power cut; act, failure or omission of any government or au= thority; obstruction or failure of telecommunication services; or any other delay or= failure caused by a third party, and we will not be liable for any resulting loss or damag= e that you may suffer. In such an event, we reserve the right to cancel or suspend the Ser= vice without incurring any liability.
19. Liability
19.1 TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT COMPENSATE Y= OU FOR ANY REASONABLY FORESEEABLE LOSS OR DAMAGE (EITHER DIRECT OR INDIRECT) YOU MAY SUFFER IF WE FAIL TO CARRY OUT OUR OBLIGATIONS UNDER THESE TERMS UNLESS WE BREACH ANY DUTIES IMPOSED ON US BY LAW (INCLUDING IF WE CAUSE DEATH OR PERSONAL INJURY BY OUR NEGLIGENCE) IN WHICH CASE WE SHALL NOT BE LIABLE TO YOU IF THAT FAILURE IS ATTRIBUTED TO: (I) YOUR OWN FAULT; (II) A THIRD PART= Y UNCONNECTED WITH OUR PERFORMANCE OF THESE TERMS (FOR INSTANCE PROBLEMS DUE TO COMMUNICATIONS NETWORK PERFORMANCE, CONGESTION, AND CONNECTIVITY OR THE PERFORMANCE OF YOUR COMPUTER EQUIPMENT); OR (III) ANY OTHER EVENTS WHICH NEITHER WE NOR OUR SUPPLIERS COULD HAVE FORESEEN OR FORESTALLED EVEN IF WE OR THEY HAD TAKEN REASONABLE CARE. AS THIS SERVICE I= S FOR CONSUMER USE ONLY WE WILL NOT BE LIABLE FOR ANY BUSINESS LOSSES OF ANY KIND.
19.2 IN THE EVENT THAT WE ARE HELD LIABLE FOR ANY EVENT UNDER THESE TERM= S, OUR TOTAL AGGREGATE LIABILITY TO YOU UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED (A) THE VALUE OF THE BETS AND OR WAGERS YOU PLACED VIA YOU= R ACCOUNT IN RESPECT OF THE RELEVANT BET/WAGER OR PRODUCT THAT GAVE RISE TO THE RELEVANT LIABILITY, OR (B) =E2=82=AC500 IN AGGREGATE, WHICHEVER IS LOWE= R.
19.3 WE STRONGLY RECOMMEND THAT YOU (I) TAKE CARE TO VERIFY THE SUITABIL= ITY AND COMPATIBILITY OF THE SERVICE WITH YOUR OWN COMPUTER EQUIPMENT PRIOR TO USE; AND (II) TAKE REASONABLE PRECAUTIONS TO PROTECT YOURSELF AGAINST HARMFUL PROGRAMS OR DEVICES INCLUDING THROUGH INSTALLATION OF ANTI-VIRUS SOFTWARE.
20. Gambling By Those Under Age
20.1 If we suspect that you are or receive notification that you are cur= rently under 18 years or were under 18 years (or below the age of majority as stipulated in the laws= of the jurisdiction applicable to you) when you placed any bets through the Servic= e your Account will be suspended (locked) to prevent you placing any further bets = or making any withdrawals from your Account. We will then investigate the matter, includi= ng whether you have been betting as an agent for, or otherwise on behalf, of a person = under 18 years (or below the age of majority as stipulated in the laws of the jurisdiction= applicable to you). If having found that you: (a) are currently; (b) were under 18 years = or below the majority age which applies to you at the relevant time; or (c) have been be= tting as an agent for or at the behest of a person under 18 years or below the majority= age which applies:
20.2 This condition also applies to you if you are over the age of 18 ye= ars but you are placing your bets within a jurisdiction which specifies a higher age than 18 years = for legal betting and you are below that legal minimum age in that jurisdiction.
20.3 In the event we suspect you are in breach of the provisions of this= Clause or are attempting to rely on them for a fraudulent purpose, we reserve the right t= o take any action necessary in order to investigate the matter, including informing th= e relevant law enforcement agencies.
21. Fraud
21.1 We will seek criminal and contractual sanctions against any Custome= r involved in fraud, dishonesty or criminal acts. We will withhold payment to any Customer where= any of these are suspected. The Customer shall indemnify and shall be liable to pa= y to us on demand all costs, charges or losses sustained or incurred by us (including = any direct, indirect or consequential losses, loss of profit, loss of business and loss= of reputation) arising directly or indirectly from the Customer=E2=80=99s fraud, dishonest= y or criminal act.
22. Intellectual Property
22.1 Any unauthorised use of our name and logo may result in legal actio= n being taken against you.
22.2 As between us and you, we are the sole owners of the rights in and = to the Service, our technology, software and business systems (the "Systems") as well as our od= ds. you must not use your personal profile for your own commercial gain (such a= s selling your status update to an advertiser); and when selecting a nickname for your Account we reserve the right to remove o= r reclaim it if we believe it appropriate.
22.3 You may not use our URL, trademarks, trade names and/or trade dress= , logos ("Marks") and/or our odds in connection with any product or service that is not ours,= that in any manner is likely to cause confusion among Customers or in the public or tha= t in any manner disparages us.
22.4 Except as expressly provided in these Terms, we and our licensors d= o not grant you any express or implied rights, license, title or interest in or to the Systems = or the Marks and all such rights, license, title and interest specifically retained by us an= d our licensors. You agree not to use any automatic or manual device to monitor or copy web page= s or content within the Service. Any unauthorized use or reproduction may result= in legal action being taken against you.
23. Your License
23.1 Subject to these Terms and your compliance with them, we grant to y= ou a non-exclusive, limited, non transferable and non sub-licensable license to access and use = the Service for your personal non-commercial purposes only. Our license to you terminates i= f our agreement with you under these Terms ends.
23.2 Save in respect of your own content, you may not under any circumst= ances modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, per= form, display, create derivative works from, or in any other manner exploit, the Service a= nd/or any of the content thereon or the software contained therein, except as we express= ly permit in these Terms or otherwise on the Website. No information or content on the S= ervice or made available to you in connection with the Service may be modified or alt= ered, merged with other data or published in any form including for example screen or da= tabase scraping and any other activity intended to collect, store, reorganise or m= anipulate such information or content.
23.3 Any non-compliance by you with this Clause may also be a violation = of our or third parties' intellectual property and other proprietary rights which may subje= ct you to civil liability and/or criminal prosecution.
24. Your Conduct and Safety
24.1 For your protection and protection of all our Customers, the postin= g of any content on the Service, as well as conduct in connection therewith and/or the Service,= which is in any way unlawful, inappropriate or undesirable is strictly prohibited (=E2=80= =9CProhibited Behaviour=E2=80=9D).
24.2 If you engage in Prohibited Behaviour, or we determine in our sole = discretion that you are engaging in Prohibited Behaviour, your Account and/or your access to or use= of the Service may be terminated immediately without notice to you. Legal action m= ay be taken against you by another Customer, other third party, enforcement authorities= and/or us with respect to you having engaged in Prohibited Behaviour.
24.3 Prohibited Behaviour includes, but is not limited to, accessing or = using the Service to:
24.4 The above list of Prohibited Behaviour is not exhaustive and may be= modified by us at any time or from time to time. We reserve the right to investigate and to t= ake all such actions as we in our sole discretion deem appropriate or necessary under th= e circumstances, including without limitation deleting the Customer=E2=80=99s= posting(s) from the Service and/or terminating their Account, and take any action against any C= ustomer or third party who directly or indirectly in, or knowingly permits any third p= arty to directly or indirectly engage in Prohibited Behaviour, with or without notice to such C= ustomer or third party.
25. Links to Other Websites
25.1 The Service may contain links to third party websites that are not = maintained by, or related to, us, and over which we have no control. Links to such websites a= re provided solely as a convenience to Customers, and are in no way investigated, monit= ored or checked for accuracy or completeness by us. Links to such websites do not i= mply any endorsement by us of, and/or any affiliation with, the linked websites or t= heir content or their owner(s). We have no control over or responsibility for the availabil= ity nor their accuracy, completeness, accessibility and usefulness. Accordingly when acce= ssing such websites we recommend that you should take the usual precautions when visit= ing a new website including reviewing their privacy policy and terms of use.
26. Complaints
26.1 If you have any concerns or questions regarding these Terms you sho= uld contact our Customer Service Department via the links on the Website and use your Regis= tered Email Address in all communication with us.
26.2 NOTWITHSTANDING THE FOREGOING, WE TAKE NO LIABILITY WHATSOEVER TO Y= OU OR TO ANY THIRD PARTY WHEN RESPONDING TO ANY COMPLAINT THAT WE RECEIVED OR TOOK ACTION IN CONNECTION THEREWITH.
26.3 If a Customer is not satisfied with how a bet has been settled then= the Customer should provide details of their grievance to our Customer Service Department. We s= hall use our reasonable endeavours to respond to queries of this nature within a few day= s (and in any event we intend to respond to all such queries within 28 days of receipt). 26.4 Disputes must be lodged within three (3) days from the date the wag= er in question has been decided. No claims will be honoured after this period. The Customer is= solely responsible for their Account transactions.
26.5 In the event of a dispute arising between you and us our Customer S= ervice Department will attempt to reach an agreed solution. Should our Customer Service Depar= tment be unable to reach an agreed solution with you, the matter will be escalated t= o our management.
26.6 Should all efforts to resolve a dispute to the Customer's satisfact= ion have failed, the Customer has the right to lodge a complaint with our licensing body.
27. Assignment
27.1 Neither these Terms nor any of the rights or obligations hereunder = may be assigned by you without the prior written consent of us, which consent will not be unre= asonably withheld. We may, without your consent, assign all or any portion of our ri= ghts and obligations hereunder to any third party provided such third party is able = to provide a service of substantially similar quality to the Service by posting written = notice to this effect on the Service.
28. Severability
28.1 In the event that any provision of these Terms is deemed by any com= petent authority to be unenforceable or invalid, the relevant provision shall be modified to al= low it to be enforced in line with the intention of the original text to the fullest ext= ent permitted by applicable law. The validity and enforceability of the remaining provisions= of these Terms shall not be affected.
29. Breach of These Terms
29.1 Without limiting our other remedies, we may suspend or terminate yo= ur Account and refuse to continue to provide you with the Service, in either case without = giving you prior notice, if, in our reasonable opinion, you breach any material term of thes= e Terms. Notice of any such action taken will, however, be promptly provided to you.
30. General Provisions
30.1 Term of agreement. These Terms shall remain in full force and effec= t while you access or use the Service or are a Customer or visitor of the Website. These Terms wi= ll survive the termination of your Account for any reason.
30.2 Waiver. No waiver by us, whether by conduct or otherwise, of a brea= ch or threatened breach by you of any term or condition of these Terms shall be effective ag= ainst, or binding upon, us unless made in writing and duly signed by us, and, unless = otherwise provided in the written waiver, shall be limited to the specific breach wai= ved. The failure of us to enforce at any time any term or condition of these Terms shall not= be construed to be a waiver of such provision or of the right of us to enforce such prov= ision at any other time.
30.3 Acknowledgement. By hereafter accessing or using the Service, you a= cknowledge having read, understood and agreed to each and every paragraph of these Terms. As = a result, you hereby irrevocably waive any future argument, claim, demand or proceedi= ng to the contrary of anything contained in these Terms.
30.4 Language. In the event of there being a discrepancy between the Eng= lish language version of these rules and any other language version, the English language= version will be deemed to be correct.
30.5 Entire agreement. These Terms constitute the entire agreement betwe= en you and us with respect to your access to and use of the Service, and supersedes all o= ther prior agreements and communications, whether oral or written with respect to the = subject matter hereof.
